Datenschutz
Datenschutzerklärung der Website von EliteBox Packaging zu Daten, Cookies, Einwilligung, Rechten und Kontakt.
Last updated: 21 October 2026
1. Wer wir sind
EliteBox Packaging ("we", "us") designs and manufactures custom packaging. Our website is https://www.eliteboxpacking.com. Our business address is Bao'an District, Shenzhen, China. You can reach us at sales@eliteboxpack.com.
2. Worum es in dieser Richtlinie geht
This policy explains what personal data we collect through this website, why we collect it, how long we keep it and what rights you have. It applies to visitors and to people who contact us about a project.
3. Informationen, die Sie uns geben
Our website has no user accounts and no checkout. The quote form and the newsletter form open your own email application; the content is not stored on our server until you send it.
When you email us, message us on WhatsApp or send a quote request, we receive what you choose to share, typically: your name, company name, email address, phone number, country, product requirements, artwork and delivery details.
4. Automatisch erhobene Informationen
With your consent, we use analytics tools that record how the site is used: pages viewed, referring source, approximate location derived from IP address, device and browser type, interaction events such as clicks on email, phone and WhatsApp links, and anonymised session replays and heatmaps.
Our hosting and security provider processes technical data such as IP address, requested URL, timestamp and browser type in order to deliver pages and block abusive traffic. This processing is necessary to operate the site.
We do not use this data to identify you personally, and we do not combine it with the information you send us by email.
5. Cookies und ähnliche Technologien
Strictly necessary cookies are set by our hosting provider to keep the site secure. Analytics cookies are set only after you choose "Accept" in the cookie banner. If you choose "Essential only", analytics cookies are not set.
| Cookie | Provider | Purpose | Lifetime |
|---|---|---|---|
__cf_bm | Cloudflare | Bot management and security | 30 minutes |
_ga, _ga_* | Google Analytics 4 | Distinguish visitors and sessions | 2 years |
_clck | Microsoft Clarity | Visitor identifier | 1 year |
_clsk | Microsoft Clarity | Session grouping | 1 day |
MUID and related | Microsoft | Clarity service operation | up to 13 months |
You can withdraw consent at any time through the cookie banner link in the page footer, and you can delete or block cookies in your browser settings.
6. Wie wir Informationen verwenden und unsere Rechtsgrundlagen
| Purpose | Data | Legal basis |
|---|---|---|
| Answer enquiries and prepare quotations | Contact and project details you send | Steps taken at your request before entering a contract |
| Produce and deliver orders | Contact, artwork, delivery details | Performance of a contract |
| Measure and improve the website | Analytics and interaction data | Your consent |
| Keep the site secure and prevent abuse | Technical and log data | Our legitimate interest in a safe service |
| Send occasional product updates | Email address you provide | Your consent, withdrawable at any time |
We do not sell personal data and we do not use it for automated decision-making or profiling that produces legal effects.
7. Mit wem wir Informationen teilen
- Google Ireland Limited - Google Analytics 4 and Google Tag Manager.
- Microsoft Corporation - Clarity analytics.
- Cloudflare, Inc. - hosting, content delivery and security.
- Freight forwarders and couriers - only the delivery details needed to ship an order.
- Professional advisers or authorities - where we are legally required to disclose.
These providers process data on our instructions and under their own contractual safeguards.
8. Internationale Übermittlungen
We are based in China and our service providers operate globally, so your data may be processed outside your country. Where data originates in the European Economic Area, transfers rely on Standard Contractual Clauses or an equivalent safeguard.
9. Wie lange wir Daten aufbewahren
- Enquiry and quotation correspondence: up to 24 months after the last contact.
- Order and shipping records: as long as required by accounting and tax rules.
- Analytics data: 2 months by default in Google Analytics 4, configurable up to 14 months; Clarity session data for the retention period configured in that service.
- Security logs: a short period, typically days, unless needed to investigate an incident.
10. Ihre Rechte
Subject to applicable law, you may ask us to: confirm whether we hold your data, provide a copy, correct it, delete it, restrict or object to processing, or transfer it to another provider. Where processing relies on consent, you may withdraw it at any time.
Write to sales@eliteboxpack.com and we will respond within one month. You also have the right to complain to your local data protection authority.
11. Sicherheit
We use HTTPS across the site, restrict access to enquiry records to staff who need them, and keep our service providers to contractual confidentiality and security obligations. No method of transmission or storage is completely secure.
12. Kinder
This site is intended for business buyers and is not directed to children. We do not knowingly collect data from anyone under 16.
13. Änderungen
If we change our tools or practices we will update this page and the date at the top. Material changes will be highlighted on the site.
14. Kontakt
EliteBox Packaging, Bao'an District, Shenzhen, China. Email: sales@eliteboxpack.com. WhatsApp: +86 13798275895.